Terms of Service | Waggy Tail Pet UAE

Terms of Service

Clear, fair, and transparent terms for using Waggy Tail Pet services in the UAE.

1. Introduction

By booking or using Waggy Tail Pet services, including Pet Taxi, pet transport, or business solutions (marketing, web design, and AI automation), you agree to the following terms and conditions.

2. Services

We provide safe, reliable, and pet-friendly transport across the UAE, along with business support services. Services may be updated, modified, or discontinued at our discretion.

3. Bookings & Payments

  • All bookings must be confirmed via our website, WhatsApp, or direct contact.
  • Payments must be made in full before or at the time of service.
  • Cancellations must be made at least 24 hours in advance to avoid charges.

4. Pet Safety & Owner Responsibility

  • Owners must provide accurate details about their pets (size, breed, medical needs).
  • We prioritize pet safety but are not liable for conditions outside our control (e.g., pet anxiety, pre-existing health issues).
  • Pets must be appropriately leashed, crated, or harnessed as required.

5. Business Services

For services such as marketing, web design, or AI automation:

  • Clients must provide clear requirements and timely approvals.
  • Service fees and timelines will be agreed upon in advance.
  • We retain the right to decline projects that conflict with our values.

6. Liability

While we take every precaution, Waggy Tail Pet is not liable for delays, accidents, or events beyond our reasonable control. Our maximum liability is limited to the cost of the service booked.

7. Privacy

Your personal information will be handled in line with our Privacy Policy.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with the updated date.

9. Contact Us

For questions about these Terms, please contact us: